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Returns

Not completely in love with your purchase? That's OK!

All returns must be unworn, unwashed and in their original condition with tags attached. Intimates are final sale.

In-Store Returns

All regular priced items may be returned for a full refund, exchange or store credit within 10 days of purchase.

All sale or promotionally priced items may be returned for store credit within 10 days of purchase.

Original receipt must accompany the return and a refund will be made in the original form of payment.

Items marked final sale are not returnable.

Online Returns

All regular priced items may be returned for a full refund, exchange or store credit. The customer is responsible for the return shipping costs and your return must be initiated within 10 days of receipt of your order. To initiate your online return, please contact us at hello@phitcetera.com.

Sale and promotionally priced items purchased online may be returned for store credit. The customer is responsible for the return shipping costs and your return must be initiated within 10 days of receipt of your order. To initiate your online return, please contact us at hello@phitcetera.com.

Items marked final sale are not returnable.

Gift cards and intimates are non-refundable.

Items returned to us without initiating a return will not be accepted.

 

 

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